This Privacy Policy explains how ClickSilo LLC, doing business as ClickSilo Digital (“we,” “us,” or “our”), collects, uses, and shares information when you visit clicksilodigital.com, use our related brands and services, or make a purchase.
1. Information we collect
Information you provide
- Contact details such as your name, email address, phone number, and company.
- Account information such as login credentials and profile preferences.
- Messages you send us through forms, email, or phone.
- Billing details such as billing address. Card numbers are entered directly with our payment processor, Stripe, and are not stored on our servers.
Information collected automatically
- Device and browser information, IP address, and approximate location.
- Pages viewed, referring URLs, and interactions with our sites.
- Cookies and similar technologies (see “Cookies” below).
2. How we use information
- To provide, operate, and improve our Services and memberships.
- To process payments, manage subscriptions, and send receipts and billing notices.
- To respond to inquiries and provide customer support.
- To send marketing communications where permitted (you can opt out anytime).
- To detect and prevent fraud, abuse, and security incidents.
- To comply with legal obligations and enforce our terms.
3. Payment processing
Payments are processed by Stripe, Inc. When you pay, Stripe collects and processes your payment information under its own Privacy Policy. We receive limited information from Stripe, such as the last four digits of your card, card type, expiration date, and billing address, so we can manage your purchases and subscriptions.
6. Data retention
We keep personal information for as long as needed to provide the Services, comply with legal, tax, and accounting obligations, resolve disputes, and enforce our agreements. When it is no longer needed, we delete or anonymize it.
7. Security
We use reasonable administrative, technical, and physical safeguards to protect your information, including encryption in transit (HTTPS). No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
8. Your rights & choices
Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, and to opt out of certain processing such as targeted advertising. Residents of California and other U.S. states with privacy laws, and individuals in the EEA/UK, may have additional rights under applicable law.
To make a request, contact us using the details below. We will verify your identity before acting on the request and will not discriminate against you for exercising your rights. You can unsubscribe from marketing emails at any time using the link in the email.
9. Children's privacy
Our Services are not directed to children under 13 (or under 16 where applicable), and we do not knowingly collect their personal information. If you believe a child has provided us information, please contact us and we will delete it.
10. International users
We are based in the United States and process information there. If you access the Services from outside the U.S., your information will be transferred to and processed in the U.S.
11. Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated version here with a new effective date and, for material changes, provide additional notice where required.
12. Contact us
For privacy questions or requests, contact:
ClickSilo LLC
30 N Gould St, STE R, Sheridan, WY 82801, USA
Phone: +1 (307) 394-4653
Email: [email protected]