How can we help?

Click "Sign in" at the top of any page, then "Create an account". You can sign up in one click with Google, or with your name, email and a password. Email sign-ups confirm their address before the dashboard opens.

If you signed up with an email and password, yes. We email you a confirmation link — click it, press "Confirm my email", and you're signed straight in. Google sign-ups are confirmed automatically.

Check your spam or promotions folder for an email from ClickSilo Digital. To get a fresh one, try signing in with your email and password — you'll see a "Resend confirmation email" button.

No problem. On the sign-in page click "Forgot password?", enter your email, and we'll send a reset link. Saving a new password signs you in and signs you out on every other device.

Emailed links work once and expire after a while. Just request a new one — for a reset use "Forgot password?", and for confirmation try signing in to get a resend button.

Yes — use "Continue with Google" on the sign-in or sign-up page. If you already have an account with the same email address, your Google login is linked to it automatically.

Yes. Use "Forgot password?" with your Google email address to set one. After that you can sign in either way.

Your account was created with Google, so it doesn't have a password yet. Click "Continue with Google", or set a password with "Forgot password?".

Send us a request through the contact form from the email address on your account and we'll update it for you shortly.

Contact us from the email address on your account and we'll close it and delete your personal data, except records we're legally required to keep (such as billing records for tax purposes).

Passwords are stored only as strong one-way hashes — never in plain text — and sign-in pages are protected against bots. Resetting your password signs out every other device. For extra peace of mind, use a unique password or sign in with Google.

Stripe emails you a receipt after every payment — search your inbox for "receipt". Your dashboard shows your current plan, membership status and renewal date. Need a full statement of past payments? Ask us and we'll send it shortly.

A receipt is emailed automatically after each payment. If you need an invoice with your company name or tax ID, contact us with the date and amount of the charge and we'll send one.

Charges appear as CLICKSILO or as the name of the ClickSilo brand you purchased from.

Charges may appear on your statement as CLICKSILO or the name of the ClickSilo brand you purchased from. Please contact us before disputing with your bank — we will investigate and correct any error promptly.

Contact us and we'll send you a secure Stripe link to update your card. We will never ask for your card number by email or chat.

Stripe automatically retries failed payments over the next few days and emails you. Your dashboard may show your membership as "past due" until it goes through. Update your payment method to keep your access.

Major credit and debit cards, plus digital wallets where available. All payments are processed securely by Stripe.

Prices are in U.S. dollars unless stated otherwise. Any applicable taxes are shown at checkout before you pay.

Yes. Payments are processed by Stripe, a PCI DSS Level 1 certified provider. Your full card number is never stored on our servers.

Yes. Subscriptions renew automatically at the end of each billing period unless cancelled before the renewal date. We give advance notice of any price change.

You can cancel anytime from your account or by contacting us. Cancellation takes effect at the end of your current billing period, and you keep access until then.

If you are not satisfied with your first membership payment, request a refund promptly for a full refund of that payment. Digital products are refundable if defective, not as described, or inaccessible.

Renewal payments are generally non-refundable, but if you haven't used the service since the renewal, contact us promptly and we'll review your request in good faith.

We respond to refund requests shortly. Approved refunds go back to your original payment method through Stripe and appear on your statement in a timeframe that depends on your bank.

If a subscription price ever changes, we'll give you reasonable advance notice and you can cancel before it takes effect. Orders already confirmed are never affected.

We offer online development (websites, web apps, e-commerce), digital marketing (SEO, paid acquisition, email), and membership/subscription platforms with secure checkout.

Yes. We build fast, modern websites, web apps and e-commerce storefronts, engineered for performance, SEO and conversion.

Growth programs across search (SEO), paid social, email and content — measured against real revenue, not vanity metrics.

Yes — it's one of our specialties. Membership programs with member-only content, recurring billing through Stripe, and self-serve account management.

Three steps. Discover: we learn your goals, audience and numbers. Build: design and development in short, visible iterations — you see progress every week. Launch: go live with analytics, secure checkout and a marketing plan ready to go.

It depends on scope. Tell us what you're planning through the contact form and we'll follow up shortly to talk it through, then send a written proposal with pricing and milestones.

It depends on the size of the project. Your proposal includes a timeline, and you'll see working progress every week while we build.

Ownership of custom client work is set out in your project agreement, so it's agreed in writing before work starts.

We measure our work against revenue and report on it openly, but no honest agency can guarantee specific rankings, traffic or sales.

Custom development and marketing work follows the deposit, milestone and cancellation terms in your proposal. Unless agreed otherwise, work already performed is non-refundable, and prepaid amounts for work not yet started are refunded if you cancel.

Send us a message through the contact form with the topic "New project" and a few details about what you're building. We reply shortly.

Use the contact form or email us — every message gets a reference number, and we reply shortly. Full contact details are on our contact page.

Yes. Payments for ClickSilo brands are processed through ClickSilo, so we can help with billing, refunds and account questions for any of them.

ClickSilo Digital is a brand of ClickSilo LLC, a Wyoming limited liability company. We build, market and monetize online businesses, and act as the home base for a family of digital brands.